At Whole Deals (“we,” “our,” “us”), we value your privacy and are committed to protecting your personal data. This Privacy & Cookies Policy explains how we collect, use, and safeguard your information when you use www.wholedeals.co.uk.
1. Information We Collect
We may collect the following types of information:
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Personal Information: Name, email address, billing/shipping address, and payment details (processed securely via our payment providers).
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Order & Account Data: Details of purchases and account preferences.
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Marketing Data: Information provided when you subscribe to newsletters or promotions.
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Usage Data: IP address, browser type, device information, and pages visited.
2. How We Use Your Information
We use your personal data to:
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Process and deliver orders.
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Provide customer support.
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Send marketing communications (if you opt in).
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Improve our website, products, and services.
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Analyse website usage and traffic patterns.
3. Third-Party Services
We work with trusted third parties who help us operate our business:
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Brevo (formerly Sendinblue): For email campaigns and customer communications.
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Google Analytics: To analyse website traffic and improve performance.
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Meta (Facebook/Instagram): For advertising, remarketing, and tracking.
These third parties may set cookies or use tracking technologies in line with their own privacy policies.
4. Cookies & Tracking Technologies
What Are Cookies?
Cookies are small text files stored on your device to help websites function and improve user experience.
Types of Cookies We Use
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Essential Cookies: Required for core site functions (e.g. checkout, account login).
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Performance & Analytics Cookies: Help us understand how visitors use our site (via Google Analytics).
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Marketing & Advertising Cookies: Allow us to deliver relevant ads and measure campaign effectiveness (via Meta/Facebook Pixel).
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Functionality Cookies: Remember your preferences (e.g. language, region).
Managing Cookies
You can:
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Adjust browser settings to refuse or delete cookies.
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Opt out of Google Analytics and Meta tracking using their tools.
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Decline non-essential cookies when prompted by our cookie banner.
Please note: disabling some cookies may affect site functionality.
5. Your Rights
Under UK GDPR, you have the right to:
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Access the personal data we hold about you.
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Request correction or deletion of your data.
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Withdraw consent for marketing communications.
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Request a copy of your data in a portable format.
To exercise your rights, contact us at [email protected].
6. Data Security & Retention
We use appropriate technical and organisational measures to protect your data. Personal data is kept only as long as necessary for the purposes outlined in this policy or as required by law.
7. Updates to This Policy
We may update this Privacy & Cookies Policy from time to time. Any changes will be posted on this page with an updated effective date.
8. Contact Us
For questions or concerns about this Privacy & Cookies Policy, please contact us:
Email: [email protected]